Job Description

Overview

Third Sector New England, Inc. (TSNE) (tsne.org) is working to build a more just, equitable society. We do this by providing capacity building services, consulting and training services, and operational support for hundreds of nonprofits, foundations, community-based groups, and others working for social change. We are partners and colleagues working collaboratively to support areas critical for organizations, including property management, leadership development and support, finance and accounting, human resources, and organizational development. We live by our values as an organization, and are committed to identifying, including, and valuing the unique skills, perspectives and knowledge of each member of our team.

About our Values:

• Justice - A just society is one in which all people have the dignity, resources, power, and self-determination to fully thrive. We seek to create a more just world in all of our work.
• Progress - We commit our resources, expertise, and energy to delivering high quality support and services that make movement toward a more just world possible.
• Impact - We work collaborativelywith others to build the capacity and sustainability of organizations who work towardsocial good.

Responsibilities

The Organizational Development (OD) Consultant works as a member of the organizational development consulting team in TSNE’s consulting and training department. In this role the consultant brings a values-based approach to working with client organizations and across TSNE’s organizational consulting work.

The Consultant serves as a primary point of contact between organizational development clients and TSNE and provides assessment, design, guidance, coaching, training consultation services, and support for implementation of OD services. The consultant supports other OD consulting services as needed across the consulting and training department and TSNE organization.

Essential Functions

Consulting & Training – 70%

• Plan, design, and deliver consulting and training engagements for non-profit organizations and other clients through a process consulting approach, supporting organizational development and capacity building processes, including, but not limited to organizational assessments, strategic planning, board development, and facilitating change processes.
• Conduct intake and scoping calls with prospective clients to assess needs and readiness.
• Work with prospective clients to prepare proposals and scopes of work, including fee estimates.
• Manage consulting engagements, ensuring a balance of client needs, resource constraints, and project timelines.
• Work with the OD team to ensure resources needed for assigned engagements are available.
• Ensure that high quality, responsive, culturally competent consulting and training services are delivered.
• Integrate lens of DEIB and emergent strategy across client engagements.
• Work collaboratively with consulting and training staff to design and deliver training on organizational development and capacity building topics.
• Manage and update information and communications within TSNE databases with regard to assigned consulting and training engagements.

Practice Development and Organizational Support – 30%

• Continuous assessment of the effectiveness of various OD Development frameworks, tools and resources; make refinements where needed in collaboration with the OD consulting team.
• Engage with OD consulting team meetings to ensure alignment and thoughtful refinement of consulting services.
• Partner with Learning and Evaluation team to inventory and understand OD outcomes and program success.
• Partner with Marketing and Communications team to promote OD and capacity building services to share services and practice.
• Develop and disseminate tools, resources, and working papers to advance the capacity building practices of TSNE.
• Serve as a thought partner and work in collaboration with Consulting and Training Team members, as well as with other TSNE departments to advance program planning and to lift up and share lessons learned.
• Participate in TSNE-wide projects and initiatives as needed and approved by supervisor.

Complete other tasks and projects related to the position, as needed.

Qualifications

Many folks who are impacted by biased professionalism standards, such as women, LGBTQIA+, BIPOC, and individuals with disabilities, tend to only submit an application if they meet every requirement listed. At TSNE, we are always looking for enthusiastic candidates who are the best fit for the role, both culturally and through experience. If you believe you’d be a good addition to our team, we look forward to your application!

• Two or more years of experience in management, organizational development, or roles requiring strategic problem-solving, facilitation, and advising diverse stakeholders.
• Five or more years of experience working with organizational leaders in community-based nonprofit organization(s) is preferred.
• Demonstrable knowledge of and experience in implementing organizational theory and practices, especially in mission-focused and community-based organizations.
• Knowledge of organizational operations and dynamics, with a focus on effective capacity building.
• Experience supporting and consulting with external groups, organizations and clients is required.
• Demonstrated success in designing and facilitating engaging trainings, workshops, retreats and other organizational/team interventions.
• Strong project management skills, including the ability to develop work plans, coordinate timelines, track progress, and ensure successful completion of projects within scope, budget, and deadlines.
• Familiarity with the principles of emergent strategy and their application in consulting, including the ability to navigate complexity, adapt to change, and foster collaboration for transformative outcomes.
• Excellent organizational and time management skills, with the ability to prioritize and manage multiple tasks effectively.
• A sophisticated intersectional analysis of race, power, privilege, and systems, with an understanding of their structural impacts.
• Strong cultural competence and the ability to build and sustain meaningful relationships across cultural differences.
• Demonstrated ability to handle sensitive and confidential information with discretion.
• Brings creativity and innovation to problem-solving and daily responsibilities.
• Willingness and ability to travel locally, regionally, and nationally, with occasional evening or weekend commitments.

You also believe in and embody our organizational values and the below core competencies:

• Communication – The ability to effectively exchange ideas, concepts, facts, and data with diverse audiences.
• High standard of integrity, ethics, and professionalism – The highest standards of integrity, ethical practices and professionalism are demonstrated in all aspects of work, including interactions with others, decision-making, and the development and delivery of work product. The ability to integrate core values, equity, integrity and accountability throughout all organizational practices.
• Relationship management – The ability to develop and nurture positive, productive relationships with others.
• Collaboration – The ability to collaborate vertically and horizontally throughout the organization and with others.
• Technologically and organizationally functional – Computer skills and demonstrates willingness to learn additional, specific platforms. Also understands and follows the policies and procedures applicable to all staff.

And a strong combination of the following qualifications:

• Soft Skills including exceptional discretion and judgment. Effective verbal and written communication skills with a wide audience. Ability to build productive and successful range of relationships and effectively serve in roles ranging from trusted advisor, teammate, subject matter expert and to coach.
• Demonstrate cultural awareness and some understanding of fostering an inclusive, culturally sensitive, environment. Willing to ask questions, learn, and constructively share and accept feedback. Must be adaptable to a range of audiences and dynamics.
• Just do good work by providing high quality work in fast-paced environment. Strong analytical skills are necessary. Must be flexible and able to manage multiple changing priorities and projects, and be organized and detail oriented. Provide excellent customer service by being on-time and accurate.

Physical Dem ands/Work Environment

The physical demands described for this position are that of a typical office environment. Reasonable accommodations will be made to enable individuals with disabilities to perform the functions. Ability to sit and/or stand for extended periods of time in front of a computer screen is an essential aspect of the position. There may be a need to lift and/or move materials or equipment.

Location: Work will be performed between our office located at the NonProfit Center at 89 South Street, Suite 700, Boston, MA 02111 and your home office. This position is required to be on-site for in-person client engagements and some meetings with TSNE staff, funders, and program participants, which may tak]]> <

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