Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills
📍 Location: Georgetown, Penang (Onsite)
🕒 Working Hours: Monday to Sunday, 12:00 am – 11:00 am
(5 days per week, 8 working hours + 1 hour break)
💻 Job Type: Full-time (Rotational Shift)
💰 Salary: RM 3,000++ (Extra Allowances will be provided)
Overview:
The CSS is the main point of contact for customers using our client's food ordering app.
They handle customer inquiries, concerns, and provide information through inbound and
outbound phone calls.
Qualifications:
● Education: Bachelor's Degree, Diploma, or equivalent in any field.
● Work Experience: At least 6 months in customer support; call center experience
is advantageous but not mandatory. Fresh graduates can apply.
● Language: B2 level proficiency in English.
● Interpersonal Skills: Customer service-oriented, active listening, and ability to
handle inquiries professionally.
Technical Skills:
● Typing speed of at least 40wpm with 90% accuracy.
● Computer literate with proficiency in Microsoft Windows and Office.
Responsibilities:
● Assist customers in placing online orders.
● Provide support through phone calls.
● Process payments securely.
● Proactively support customers and maintain brand reputation.
● Identify and escalate priority issues.
● Collaborate with the team to improve customer support.
● Maintain and improve service quality
...presentation of performances and professional development experiences. Strong verbal and written communication skills, including public speaking and presentation skills. Success at managing a wide array of tasks and projects and an ability to thrive in a fast-paced...
...developmental disorders Type of Opportunity: Part Time (.45 to .89) FTE: 0.5 Exempt: No... ...: ~ BLS Required at Time of Hire Physical Therapist: Less than one year... ...to meet the physical, psychosocial, and immediate environmental well-being of the patient....
...ProKatchers is seeking a travel Cardiac Sonographer for a travel job in Tulsa, Oklahoma. Job Description & Requirements ~ Specialty: Cardiac Sonographer ~ Discipline: Allied Health Professional ~ Start Date: 06/09/2025~ Duration: 13 weeks ~40 hours per week...
Title:Electronic Technician III (Part-time)KBR Defense & Technology Solutions is currently hiring multiple Electronic Technicians in v arious locations throughout the US! Join the 30,000-strong, global KBR Team in delivering technology solutions that help our customers...
...Job Description Head of Marketing (Toronto HQ preferred | Remote OK - North America) SingleKey is trusted by 150,000+ landlords... ...) Your primary focus will be scaling owned channels: SEO, content, product-led growth, and customer lifecycle marketing ...