Job Type Full-time Description The AME Group is seeking an experienced Desktop Service Technician with a background working in an IT Desktop Support Role, who can efficiently work remotely while being available to travel to Columbus based on ticket assignments. This role offers flexibility in work-from-home arrangements, with travel required as determined by business needs. Responsibilities: Install, configure, and maintain computers, printers and peripherals. Provide field technical support for our clients. Diagnose and resolve hardware and software issues. Manage and monitor client workstations and servers. Document all technical support activities in ticketing systems Maintain accurate inventory records of all client equipment. Requirements Experience in a desktop support role Proficiency in Microsoft Windows and Office applications Knowledge of Windows Server, Active Directory and Office 365. Azure experience a plus. Experience with remote access tools and remote support Strong communication skills and the ability to work with clients in a professional manner Ability to work independently and as part of a team Associates degree or CompTIA A+ certification. Valid driver's license and reliable transportation is necessary. Why work with us: Competitive salary and benefits package Opportunity for growth and advancement Positive and supportive work environment Potential for growth PTO & Sick Time 401(K) match If tech challenges excite you, if you are dedicated to providing exceptional customer service, and you're ready for a supportive team that values your skills, don't wait- apply today! Working with us will provide you with the opportunity to make a positive impact on our clients as you contribute to the seamless operations within The AME Group - Your contribution matters! This is a full-time position with an excellent benefits package. 8 AM to 5 PM. Pay range depends on experience. Standard background checks will be completed on candidates. Salary Description $45,000 - $50,000 Advanced Micro Electronics
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