Job Description

Role Name: Microsoft Dynamics 365 CRM Developer
Location: Alpharetta, GA

Duration 6+ Months

Job Summary:

We are looking for a Microsoft Dynamics 365 CRM Developer with 8 12 years of experience in Customer Engagement implementations, preferably within the Banking and Financial Services domain. The ideal candidate will have hands-on expertise in D365 Sales, Service, Dataverse, Power Apps , and strong experience in integration, data migration, and solution delivery using Microsoft technologies.

Responsibilities:

• Analyze business requirements and conduct workshops with business and technical stakeholders.
• Drive solution design, documentation, and approval of functional and integration requirements.
• Develop custom components using Plugins, Workflows, Form Scripting , and manage CRM administration tasks.
• Lead and support integrations using MuleSoft , REST/ODATA APIs , SSIS , and Azure Data Factory .
• Manage data migration activities: mapping, validation, harmonization, and transformation.
• Author User Stories , define and prioritize backlog , and participate in Agile ceremonies (sprint planning, story grooming, demos).
• Create diagrams (UML, Sequence, Use Case) and flows using tools like Visio .
• Perform system and user acceptance testing to ensure functional alignment with business goals.
• Stay updated with D365 and Power Platform updates and help onboard users to new capabilities.

Required Skills:

• Strong experience in Microsoft Dynamics 365 Customer Engagement (CE) Sales, Service, Dataverse, Power Apps
• Knowledge of Banking and Financial Services domain processes
• Middleware integration experience using MuleSoft, REST APIs, ODATA, SSIS
• Solid understanding of data migration tools including Azure Data Factory and OOB import processes
• Experience with CRM configuration rules, validation logic , and DevOps practices
• Strong communication, documentation, and stakeholder engagement skills

Best Regards,

Chetna

Chetna@smartcaliber.com

Truth Lies in Heart

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